Privacy Policy

This policy describes how Tesserra (“we,” “us”) handles personal information when you use our website and game.

Last updated: March 24, 2026

Publisher: Tesserra (independent game publisher).

The public name of the game and site is Tesserra.

Contact: help@tesserra-game.com (for privacy requests).

1. Scope

This policy applies to the Tesserra web game, related pages on the same site (such as About, How to play, and legal pages), and optional features that require an account, cloud saves, leaderboards, multiplayer, analytics, advertising, or paid subscriptions. If you only load a static page without running the game, we still collect limited technical information typical of any website (for example through hosting logs).

2. Categories of information we collect

Depending on how you use Tesserra, we may process the following categories of information:

• Account and profile data — If you register or sign in, we process identifiers such as email address, user ID, and profile fields stored with our authentication and database providers. OAuth sign-in may share a limited profile from the identity provider you choose.
• Gameplay and progression data — Scores, leaderboard entries, mode selections, and related gameplay metadata needed to run features you use.
• Multiplayer and social features — When enabled, session or match-related data required to connect players and synchronize state.
• Payment-related data — If you purchase a subscription or similar paid feature, payment processors handle payment information. We do not store your full payment card number on our own servers; we receive limited billing metadata (such as subscription status) needed to provide the service.
• Usage and diagnostics — Events and technical data (for example device/browser type, approximate location derived from IP, timestamps, feature usage) processed through analytics providers to understand performance, product usage, and reliability.
• Advertising — If ad technology is enabled, advertising partners may use cookies, advertising identifiers, or similar technologies subject to their policies and any choices you make in their tools.
• Technical and log data — IP address, user agent, referrer, and similar data collected by infrastructure providers (for example hosting, CDN, or database hosts) for security, debugging, and compliance.
• Local storage on your device — We may store preferences, session tokens, or cached data in browser storage to keep you signed in or remember settings.

We use “may include” only where the category genuinely depends on your choices or configuration (for example ads only load when enabled).

3. How we use information

We use personal information to:

• Provide, operate, and secure Tesserra;
• Authenticate accounts and sync progress, scores, and leaderboards;
• Process subscriptions and deliver ad-free or paid benefits through payment partners;
• Measure product usage, diagnose crashes, and improve stability;
• Detect, investigate, and prevent fraud, abuse, or violations of our terms;
• Comply with legal obligations and respond to lawful requests;
• Communicate service-related notices when appropriate.

4. Legal bases (EEA, UK, and similar laws)

Where the GDPR, UK GDPR, or similar laws apply, we rely on one or more of the following legal bases, as appropriate:

• Contract — Processing necessary to provide the service you request (for example operating your account or fulfilling a subscription).
• Legitimate interests — For example securing the service, improving reliability, understanding aggregate usage, and preventing abuse, balanced against your rights.
• Consent — Where required for non-essential cookies, certain analytics, or personalized advertising, we will ask for consent in line with applicable law.
• Legal obligation — Where we must retain or disclose information to comply with the law.

5. Third parties and subprocessors

We use service providers that process data on our behalf or as independent controllers for their own services. These providers may include categories such as authentication and database infrastructure, payment processing, analytics, advertising technology, content delivery, and security/anti-abuse services.

Providers may change over time. Their privacy policies govern how they handle information in their systems. We encourage you to review those terms regularly.

6. “Sale,” “sharing,” and targeted advertising (U.S. state laws)

We do not sell your personal information for money. Certain laws (including California’s CPRA and similar state statutes) treat some disclosures for cross-context behavioral advertising or analytics as “sharing” or “targeted advertising.” Depending on how our ad and analytics partners operate, those activities may fall within definitions that require additional disclosures or opt-out rights.

If you are a resident of a U.S. state that grants opt-out rights for sale, sharing, or targeted advertising, you may contact us at help@tesserra-game.com with your request. We will respond as required by applicable law and may need to verify your identity. Universal opt-out signals (where legally required) will be honored in line with applicable regulations as we implement support for them.

7. International transfers

We may process and store information in the United States and other countries where we or our providers operate. If you access Tesserra from outside those countries, your information may be transferred across borders. Where required by law, we use appropriate safeguards (such as Standard Contractual Clauses or equivalent mechanisms offered by our providers) in addition to contractual protections.

8. Retention

We retain personal information for as long as your account is active, as needed to provide the service, and as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it within a reasonable period unless a longer retention period is required by law.

9. Security

We implement reasonable technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we strive to safeguard data but cannot guarantee absolute security.

10. Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or export personal information; to restrict or object to certain processing; to withdraw consent where processing is consent-based; and to lodge a complaint with a supervisory authority. We honor these rights where applicable under local law. To exercise rights, contact help@tesserra-game.com. We may need to verify your request before responding.

If we process information as a processor for another party in limited scenarios, we may direct you to the appropriate controller.

11. Children

Tesserra is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, contact us at help@tesserra-game.com and we will take steps to delete that information as required by law. If we ever offer experiences aimed at younger audiences, we will post an updated policy and obtain any required parental consent.

Users in some regions may prefer a higher minimum age (for example 16) for self-service accounts; parents and guardians should supervise minors’ use of online services.

12. Cookies and similar technologies

We and our partners may use cookies, local storage, pixels, and similar technologies for essential operation, preferences, analytics, and advertising. You can control some technologies through your browser settings; blocking certain cookies may limit features.

When Google-served ads are active, Google and its partners may place and read cookies or use web beacons and IP addresses to support ad delivery, reporting, fraud prevention, and personalization where permitted. Learn more: How Google uses information from sites or apps that use its services.

13. Changes to this policy

We may update this policy from time to time. We will post the revised version on this page and update the “Last updated” date. Where required by law, we will provide additional notice. Continued use of Tesserra after changes become effective may constitute acceptance where permitted by law.

14. Legal disclosures and business transfers

We may disclose personal information when required by law, regulation, legal process, or enforceable governmental request, or when we believe disclosure is necessary to protect the rights, safety, and integrity of users, our services, or others.

If we are involved in a merger, acquisition, reorganization, financing due diligence, bankruptcy, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable legal protections.

15. External links

Tesserra may link to third-party sites or services we do not control. This policy does not apply to those third parties. Review their privacy policies before sharing information with them.

16. Communications preferences

Where we send account, transactional, support, or legal notices, we process contact details needed for those messages. If we ever send optional promotional communications, you will be able to opt out using the unsubscribe method provided in those messages.

17. Related documents

Our Terms of Service describe rules for using Tesserra and related legal terms.